Customer satisfaction survey of florist shops: 2021 JCSI (Japanese Customer Satisfaction Index) custom survey English summary
Published in 寄稿, 2021
Recommended citation: Aoki, Kyoko (2021).The structure of customer satisfaction: 2021 JCSI custom survey on Flower shops.Japan Flower Vase Life Improvement Council (MPS Japan). https://gerdaresearch.github.io/posts/2021/11/blog-post-4/
Link_report(in Japanese)
Citation
You are free to cite the results of the survey. Please note that this is not an official JCSI survey and that use of the results for corporate publicity is not permitted.
When quoting, please indicate the source.
Recommended citation: Aoki, Kyoko (2021). The structure of customer satisfaction: 2021 JCSI Japanese Customer Satisfaction Index custom survey on flower shops. Japan Flower Vase Life Improvement Council.